Senior Software QA Engineer - Meraki

As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is intuitive, our customers can focus on what matters. 

Our employees fuel the magic of the Meraki community. They have fostered an environment that empowers Merakians to challenge limits, embrace risks, and assist our customers in pursuing their missions. 

Our guiding principles are rooted in our four core values: 'care deeply,' 'everybody in,' 'simplify everything,' and 'be brave.' These pillars have propelled us to the forefront of cloud-managed IT leadership and have played a pivotal role in shaping a more inclusive future for all.

Meraki MS is an enterprise-grade line of network switches that are entirely managed from the cloud. Our mission is to bring Meraki simplicity to the network switching market, leaving our users delighted with ease of install and with our robust monitoring to tackle problems and answer questions about their networks. We are looking for a test automation engineer who is as passionate about quality as we are. Your contributions will have a direct impact on the success of our team’s mission, not to mention our customers’ lives.

We encourage you to drop us a line even if you don’t have all the points below. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great teams come from a diverse set of backgrounds.

What you will do:

As a member of our Firmware Test Automation team, you will rise to this challenge, partnering closely with firmware developers to deliver an outstanding experience for the users who depend on our product every day for safety, security, and business intelligence. You will work on upcoming and current devices, crafting imaginative automated simulations of the real-world environments and scenarios in which they are deployed.

In this role, you will have access to a comprehensive suite of advanced equipment, including state-of-the-art networking devices, and benefit from the support of a passionate, collaborative team dedicated to personal and professional growth.

● Complete new product testbed operations to test products and software before market launch.

● Develop and execute test plans for new features before they ship to customers.

● Collaborate with our firmware engineers to implement test cases, understand test results, reproduce and investigate bugs.

● Work with third-party vendors to test bug fixes and new driver patches.

● Manually reproduce problems discovered during automated testbed operations and work directly with firmware engineers to investigate them.

● Partner with automation engineers to scale, improve and maintain testbed operations.

You are an ideal candidate if you have:

● 8+ years of experience in Software Quality assurance with at least 4+ years of coding/scripting experience with either Ruby or Python

● In-depth knowledge of Layer-2 networking protocols in configuring, and debugging and are at ease to ramp up quickly on new technologies and concepts.

● Experience with creating and carrying out system-level test plans.

● Experience in analyzing system-level test results and identifying red flags within a test.

● Experience with configuring and monitoring Linux systems using command line tools and utilities.

● Effective communication skills and proven track record of collaboration with others.

● A passion for quality, an appetite for learning about software and systems, and an interest in breaking things to learn how to make them better.

● A technical degree or equivalent experience with a great foundation in the basics of computer networking.

● Bachelor’s / Master of Science Degree in Computer Science (or equivalent or a related field, or equivalent experience)

Bonus points for:

● Experience with hardware test tools such as Ixia.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.